BarrierBreak Solutions Private Limited ("BarrierBreak", "us", "we", or "our") operates the www.barrierbreak.com website (the "Site").
We, BarrierBreak Solutions Pvt. Ltd., explain how we collect, use, and disclose your Personal Data when you download, install, access, and use our Software and Services (as defined in our Terms and Conditions ). This Privacy Policy also applies when you browse our Site or similarly interact with us, such as by subscribing to our marketing emails.
By engaging with us in the ways set out in this Privacy Policy, you consent to our collection of your Personal Data and confirm that you have read and understood the entirety of this Privacy Policy, as it applies to you. If you do not agree to this Privacy Policy, please do not download, install, or use the Software or the Services, or use this Site.
Your Personal Data shall be handled and processed in accordance with the provisions of Indian data protection laws relating to the collection, use, or processing of Personal Data, including the Information Technology Act, 2000, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 ("DPDPA") and the Digital Personal Data Protection Rules, 2025, as updated, amended, superseded, or replaced from time to time. Capitalized terms used but not defined here have the meaning ascribed to them under the DPDPA and accompanying rules.
When this Privacy Statement refers to "BarrierBreak," "we," "us," "our," or similar terms, it means BarrierBreak Solutions Pvt. Ltd. and its subsidiaries/affiliates.
We will not use or share your information with anyone except as described in this Privacy Policy.
1. Grounds of Processing
We have the right to process your Personal Data, in each case for a lawful purpose, only:
- When you have given your consent; or
- For specified legitimate uses under the DPDPA.
2. What Types of Personal Data Does BarrierBreak Collect?
- Account information when you sign up for an account, which includes your email address, password, and name.
- Payment information if you are a paying customer, which includes payment transaction history and limited payment card information.
- Log data and device information, which includes, for example, information about the pages of our Site that you visit, IP address, the time and date of your visit, the time spent on those pages, and other statistics.
- Sales and support data, which is the Personal Data you share with us when you interact with our customer support and sales teams.
- Usage data, which includes information about how you use and interact with our Software.
- Cookie information and other identifiers to enable our systems to recognize your browser or device and provide, protect, improve, and promote our Software and Services.
- Other information you provide directly to us, you may submit additional information as you use our Software and Services. For example, you may choose to participate in surveys where you can provide feedback on our Software or Services.
3. How does BarrierBreak use the information that it collects?
BarrierBreak uses the Personal Data it collects for the following purposes:
- Providing our Software and Services to you, which includes providing support, updating, securing, and troubleshooting.
- Improving and developing our Software and Services.
- Processing payments, we work with payment processors to process your payment information to enable your transaction.
- Promoting our Software and Services, we may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that we feel may be of interest to you. You may opt out of receiving any, or all, of our communications by clicking on the "unsubscribe" link or instructions provided in any email sent by us.
4. Your Rights
You have the following rights under Indian data protection laws:
- Right to withdraw consent: Subject to any data retention requirements under applicable law, you have the right to withdraw your consent to the processing at any time. The withdrawal does not affect the legality of processing carried out prior to the withdrawal.
- Right to confirmation and access: The right to obtain confirmation on whether your Personal Data is being processed by us and brief summaries of the Personal Data processed or being processed by us.
- Right to correction and erasure: You have the right to correct inaccurate or misleading Personal Data, complete any incomplete Personal Data, update the Personal Data, and request the erasure of such Personal Data in the manner prescribed under applicable law.
- Right to grievance redressal: Data Principals have the right to a readily available means of grievance redressal.
- Right to nominate: Data Principals have the right to nominate an individual to exercise these rights in the event of your incapacity.
We will handle your requests in accordance with applicable laws, and in any event within 90 (ninety) days of your request or grievance.
We reserve the right to request you to provide particulars or identifiers as may be required to establish your identity against the details available with us.
You have the right to file a complaint with the relevant data protection supervisory authority (i.e., the Data Protection Board of India) if you believe that the processing of your Personal Data does not comply with applicable law, or you are unsatisfied with our resolution of your grievances.
5. How does BarrierBreak secure Personal Data?
BarrierBreak uses a combination of technical and organizational measures, physical, and logical safeguards designed to secure your data. These safeguards include encryption, secure network configuration, data transfer restrictions, restricted employee access, and other measures. We retain Personal Data for a minimum period of 1 (one) year, and thereafter as long as necessary to provide our Software or Services to you, complete the transactions you have requested, comply with our legal obligations, and resolve any disputes.
6. To whom does BarrierBreak Disclose Personal Data?
We may disclose Personal Data to the following recipients:
- Service Providers: Service providers that process Personal Data on our behalf for IT and system administration, credit card processing, research and analytics, marketing, customer support, and data enrichment.
- Government Agencies: We will disclose your Personal Data where required to do so by law or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Software or Services. We shall strive to ensure compliance and maintain the standard of protection as per the Digital Personal Data Protection Act, 2023, or any other laws which may be applicable to the Personal Data collected by us.
- General Use: BarrierBreak may share your information with others for joint marketing initiatives or to permit third parties to market goods or services to you.
- Third parties involved in a corporate transaction: If we are involved in a merger, reorganization, dissolution, or other fundamental corporate change, or sell a website or business unit, or if all or a portion of our business, assets, or stock are acquired by a third party. In accordance with applicable laws, we will use reasonable efforts to notify you of any transfer of Personal Data to an unaffiliated third party.
7. International Transfer of Personal Data
The Personal Data collected from you may be transferred in accordance with applicable Indian data protection laws and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of India.
8. Links to Third Parties
Our websites and services may contain links to other websites, applications, platforms, and services maintained by third parties. The information practices of these third parties, including the social media platforms that host our branded social media pages, are governed by their own privacy statements, which you should review to better understand their privacy practices.
9. Children's Privacy
Our Software or Services are not intended for anyone under the age of 18 years ("Child/Children"). We do not knowingly collect Personal Data from Children. If you are a parent or guardian and you are aware that your Child or Children has/have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a Child without verification of parental consent, we shall initiate steps to remove that information from our servers.
10. Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions, requests, or grievances about this Privacy Policy, please contact us at info@barrierbreak.com.