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HR Tech trends that are starting to make workplaces more accessible & inclusive

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The workplace is rapidly changing, and HR solutions and a big part in making it more accessible for everyone. From AI-powered recruitment tools to employee engagement platforms, plenty of new trends are revolutionizing the way HR teams work.  

Technology can help in different ways: 

  • HR Tech solutions for Managing Diversity, Equity & Inclusion -  Can provide organizations with insights that can inform better HR decision-making and can ensure that all employees have equal access to HR information and resources, regardless of their location or abilities. 
  • Making HR Tech accessible - It is critical for organizations to accommodate employees with disability in their organization. This includes making the everyday solutions that organizations are using for employees to meet accessibility standards and guidelines like Web Content Accessibility Guideline.  
  • Job Accommodations - Companies can now provide necessary accommodations for employees with a disability that make it easier for them to work in a comfortable environment. This is especially important when it comes to providing access to assistive technology and resources to assist employees to become effective and productive at the workplace. 

Here are the five important HR Tech trends that have started making an impact on making workplaces more accessible and inclusive. They support organizations to better engage with their employees, streamline their processes, improve productivity, and create a better working environment for everyone involved including employees with disabilities. 

Artificial Intelligence (AI) and Machine Learning (ML)  

ML and AI are transforming businesses’ operations by reducing administrative overhead and improving efficiency. ML can help streamline processes, automate everyday tasks, and improve data accuracy, while AI can be used to make decisions based on data analysis.  

This can be especially beneficial for employees with disabilities who may not have access to traditional tools or resources. With ML and AI, they can work more efficiently, without having to worry about the manual labor of traditional methods.  

Microsoft has added live captions to PowerPoint as part of its AI-powered features. This feature automatically generates real-time captions for the spoken words in a presentation. These captions make it easy for the audience to follow along especially people who are deaf or hard of hearing. 

The Business Wire reports that the Global Artificial Intelligence in HR Market is estimated to be USD 3.89 Bn in 2022 and is expected to reach USD 17.61 Bn by 2027, growing at a CAGR of 35.26%.  

Virtual and Hybrid Work 

The demand for HR tech solutions that support remote work and virtual technologies has increased and is expected to grow significantly in the coming years, due to the impact of the COVID-19 pandemic. Remote working tools and technologies are becoming more popular as companies strive to provide employees with greater accessibility and flexibility.  

These tools enable companies to connect with their employees regardless of their physical location. They also make it easier for companies to provide accommodations for employees with disabilities, allowing them to stay connected and productive even when they are not physically present in the office. 

Zoom video conferencing and online meeting platform is a popular tool for virtual & hybrid work due to its versatility and ease of use. It is compatible with screen readers like JAWS, NVDA, VoiceOver supporting employees with visual impairment to access the platform and participate in online meetings.  

Diversity, Equity, and Inclusion (DEI) Solutions 

Companies are investing in HR tech solutions that help them track and improve their DEI efforts, including tools for monitoring and analyzing diversity data, and promoting equitable hiring practices. Companies using HR tech solutions for DEI have reported improvements in their ability to track and analyze DEI data, allowing them to make more informed decisions on how to improve their DEI efforts. 

The study from RedThread Research, found the number of technology vendors serving the DE&I market has grown by 87 percent since 2019, and DE&I vendors experienced an 82% CAGR over a 4-year span. 

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Gamification & Engagement 

HR tech solutions are incorporating gamification elements to increase employee engagement and motivation, and these solutions have become increasingly popular in employee training. By incorporating gamification elements, these solutions create a more engaging and enjoyable work environment, leading to increased employee satisfaction and motivation. 

As per the report from TalentLMS, 83% of employees who undergo gamified training are more motivated at work. However, accessibility is an important aspect to consider when designing or procuring gamification tools for the workplace. It is also important for companies to have policies and processes in place to support employees with disabilities and ensure that they are able to fully participate in gamification initiatives. 

The Global Gamification Market size is expected to reach $58.8 billion by 2028, rising at a market growth of 26.8% CAGR during the forecast period 2022 -2028 

Employee Well-being & Mental Health 

Well-Being and Mental Health are no longer a buzzword. These are becoming increasingly important areas of focus for companies and HR departments, and HR tech solutions are being developed to support these efforts. Companies are providing employees with access to mental health support, and HR Tech solutions should ensure that they support companies create a more inclusive and supportive work environment with their solutions.  


As per the report by Fortune Business Insights, the global Human Resource Technology Market Size is projected to reach USD 39.90 billion in 2029, at a CAGR of 7.5% during the forecast period, 2022-2029. 

Technology is revolutionizing the way HR approaches workplace accessibility and inclusion. Companies today are recognizing the importance of accessibility in HR tech and are taking steps to ensure that their HR tech tools are accessible to all employees. This includes conducting accessibility assessments, implementing accessibility standards and guidelines, and working with accessibility vendors to ensure that their HR tech tools meet accessibility requirements. In today's competitive business environment, investing in accessible HR tech can definitely be a competitive advantage. 

Get in touch with our accessibility consultant to help you incorporate accessibility into your HR Tech Solutions or write to us  

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